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Entries Tagged as 'customer reference practices'

Podcast best practices

December 8th, 2009 · No Comments · Customer Reference Programs, Podcasts, Program Content, Social Media

I was asked recently about best practices in podcasting. Items that immediately came to mind included ‘Length’, ‘Serialization’, ‘Audience’, ‘Delivery Mechanism’, and ‘Topic’.

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Part III – Customer Reference Program Metrics: An Interview with Abby Atkinson, Infor

September 25th, 2009 · No Comments · Customer Reference Programs, Podcasts, Program Metrics

Hear from one of the leaders in defining meaningful customer reference program metrics: Abby Atkinson of Infor.

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