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Entries Tagged as 'customer content'

Mapping Customer Reference Content to the Sales Cycle

March 2nd, 2010 · No Comments · Customer Reference Programs, Program Content, Social Media

Filling the Gap
We’re often asked to help companies put together their customer content strategy. To begin, we share our version of a well-known quadrant diagram to set a foundation for how we approach content in reference to the sales cycle. Each type of customer content has a place, but in formulating a strategy, one cannot [...]

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Customer Reference Content & System Support

January 14th, 2010 · No Comments · Customer Reference Programs, Program Content

We’re a big believer in prioritizing your spend on customer content and this includes efforts put toward social media activities that generate “customer-sourced” content. We found a kindred spirit in Galen DeYoung, Managing Director of Proteus SEO. In a recent post titled A Six-Step Content Marketing Check-Up For B2B Marketers he offers some [...]

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