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Entries Tagged as 'Podcasts'

A CMO’s Take on Customer References: Social Media’s Role

October 24th, 2011 · No Comments · Best Practices, Customer Reference Program Maturity Model Podcasts, Customer Reference Programs, Podcasts, Uncategorized

This podcast series explores the CMO perspective on customer reference management
programs. How do they contribute to company objectives? How should they be measured? The
fifth podcast in the series is with Gina Sandon of IBM.

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A CMO’s Take on Customer References: Program Measurement

October 10th, 2011 · 1 Comment · Best Practices, Customer Engagement, Customer Reference Programs, Podcasts, Social Media

This podcast series explores the CMO perspective on customer reference management programs. How do they contribute to company objectives? How should they be measured? The fourth podcast in the series is with Gina Sandon, IBM Global Healthcare & Life Sciences Marketing.

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A CMO’s Take on Customer References: Small vs. Large Company (IBM)

September 23rd, 2011 · No Comments · Best Practices, Customer Engagement, Customer Reference Programs, Podcasts

This podcast series explores the CMO perspective on customer reference management programs. How do they contribute to company objectives? How should they be measured? The fifth podcast in the series is with Gina Sandon, Global Healthcare & Life Sciences Marketing Leader at IBM.

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SAP CMO Scott Lutz Discusses Customer References for Lead Gen – Part 2

June 17th, 2011 · No Comments · Best Practices, Customer Engagement, Customer Reference Programs, Podcasts, Social Media

This podcast series explores the CMO perspective on customer reference management programs. How do they
contribute to company objectives? How should they be measured? The fourth podcast in the series is with Scott Lutz, CMO at SAP.

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SAP CMO Scott Lutz Discusses Customer References for Lead Gen – Part 1

June 9th, 2011 · 1 Comment · Best Practices, Customer Engagement, Customer Reference Programs, Podcasts, Social Media

This podcast series explores the CMO perspective on customer reference management programs. How do they contribute to company objectives? How should they be measured? The third podcast in the series is with Scott Lutz, CMO at SAP.

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Leveraging Your Customer References for Lead Generation with Ply Gem CMO (3)

June 3rd, 2011 · 2 Comments · Best Practices, Customer Engagement, Customer Reference Programs, Podcasts, Social Media

This podcast series explores the CMO perspective on customer reference management programs. How do they contribute to company objectives? How should they be measured? The third podcast in the series is with Keith Pigues, CMO at Ply Gem.

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John Dragoon on Increasing ROI with Customer References in Marketing Activities (2)

May 26th, 2011 · 1 Comment · Best Practices, Customer Engagement, Customer Reference Programs, Podcasts

This podcast series explores the CMO perspective on customer reference management programs. How do they contribute to company objectives? How should they be measured? The second podcast in the series is with John Dragoon, CMO at Novell (now Attachmate).

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Customer Reference Program Rewards & Metrics with Pegasystems CMO (1)

May 20th, 2011 · 1 Comment · Customer Reference Programs, Podcasts

This podcast series explores the CMO perspective on customer reference management programs. How do they contribute to company objectives? How should they be measured? The first podcast in the series is with Grant Johnson, CMO at Pegasystems.

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A Customer Reference for Every Prospect *and* ROI

January 21st, 2011 · 1 Comment · Best Practices, Customer Reference Programs, Podcasts, Program Content

Is it possible to provide a customer reference for every prospect and do it cost effectively? This video blog describes a proven approach to doing just that.

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Qwest Voice of the Customer Program Receives Industry Recognition

May 17th, 2010 · No Comments · Best Practices, Customer Engagement, Customer Reference Programs, Podcasts, Program Content, Program Metrics, Tools

Qwest’s Voice of the Customer program receives prestigious B2B Marketing award.

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